ITIL 4 Specialist: Sustainability in Digital & IT (SDIT)

Module 1: What Is Sustainability?

• What is sustainability?

• The effect of sustainability on organizations

• How organizations can respond to the challenges of sustainability

 

Module 2: Getting Started

• Addressing sustainability in an organization’s vision

• Introduction to materiality assessment

 

Module 3: Value, Benefits, Costs, and Risks of Sustainability

• Benefits of sustainability

• Sources of organizational sustainability risks

• Key organization-level stakeholder groups and their expectations

• Key types and sources of sustainability standards and regulations

• The role of services and the service economy in sustainability

• Recommendations for sustainability return on investment (ROI)/value on investment (VOI)

 

Module 4: Digital Technology and Sustainability

• Digital technology and sustainability

• How digital technology impacts sustainability

• How sustainable business models are supported by digital/IT

 

Module 5: Planning Sustainability

• The role of sustainability in an organization’s vision

• Assessing the current situation

• Strategic planning for sustainability

• Taking action

 

Module 6: Assessing and Improving Organizational Sustainability

• Measurement and reporting

• Metric, indicators, and KPIs

• Common sustainability metrics

 

Module 7: Maintaining Sustainability

• Sustainability and innovation, communication and collaboration, governance and audits

• ITIL practices—support and sustainability

 

Module 8: Exam Preparation

 

Module 9: Assignments

• Students must complete a series of in-course assignments as a formal requirement of the Sustainability in Digital and IT qualification. The completion of the assignments is a part of the official certification process. After passing the four (4) assignments based on a case study, students are permitted to schedule their formal examination with PeopleCert. 

Prerequisites

There are no pre-requisites for the Sustainability in Digital and IT module. The relevant key concepts from the ITIL 4 framework will be covered as part of the module, making it accessible to anyone interested in gaining critical skills in this area.