This course is designed for those involved in event management and monitoring, problem management and root cause analysis, and access management.
3 dni/24 godzin
This course covers the Service Transition component of the ITIL lifecycle.
3 dni/24 godzin
This course teaches students how to plan, implement and optimize the ITIL Continual Service Improvement (CSI) processes.
3 dni/18 godzin
2 dni/16 godzin